Viewpoints

My biggest takeaway from 2021? Insurance professionals need to expand their approach to risk management by incorporating resilience planning.

Risk professionals have a stake in issues that create risk exposures for clients. That’s why it pays to be vigilant in your consumption of current events.

Zurich’s Claims customer service team shares the strategy that earned us Best Contact Center honors from Contact Center World. By Alberto Cintron, Claims Customer Care Center Manager, Zurich...

As cybersecurity and data privacy regulations become more commonplace and demanding, insurance brokers can play a key role in helping customers avoid the risks of noncompliance...

Environmental, social and governance considerations are key factors in effective and ethical management. Zurich’s Post-Event Review Capability methodology can help you think about ESG in a new...

Kristof Terryn says Zurich is working to make progress on representation for people of color and women in its workforce while enhancing overall diversity.

Most prospects and clients understand the concept of work-related disability. Distributors can capitalize on that awareness to communicate the value of business interruption insurance...

Marking Juneteenth, Kristof Terryn says insurance provider will continue working to accelerate progress on racial equity at Zurich, in the insurance industry and in our communities.

Many companies have international business exposures but don’t know it. Don’t give a competitor an opening by ignoring this potential need.

Zurich North America CHRO Laura Rock reflects on her RIMS LIVE 2021 session on the future of work and the crucial importance of DEI within it.